Clovanest Return Policy

At Clovanest, we strive to ensure that our customers are completely satisfied with their purchases. If you need to return an item, please review our return policy below.

Return Conditions:

  • We accept returns within 30 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition that you received them.
  • Customers are responsible for paying their own return shipping costs.

Return Process:

  1. Prepare Your Return:
    • Pack the item securely in its original packaging.
    • Include a copy of your invoice or order confirmation.
  2. Choose Your Courier:
    • You are free to choose any courier service (e.g., USPS, UPS, FedEx) and any shipping method you prefer.
    • Ensure that the courier can deliver to our business address.
  3. Ship Your Return:
    • Ship the return item to the following address:
      • Clovanest
      • 345 McKinley Blvd.
      • Paramus, NJ 07652
    • Retain the tracking number for your records to ensure the return package reaches us.

Refund Process:

  • Once we receive your return, we will inspect the item.
  • If the return is approved, a refund will be processed to your original method of payment.
  • You will receive an email notification once the refund has been processed.
  • Please note that shipping costs are non-refundable.

Contact Us:

Thank you for shopping at Clovanest. We appreciate your business and are committed to providing you with the best service possible.